Mailscape

Mailscape is a unique and innovative systems management tool that automates and streamlines Exchange monitoring, administration, and maintenance. Mailscape’s sleek dashboard provides administrators with vital information about each server’s current state and growth rate to facilitate proactive Exchange management.

In order to keep your Exchange system healthy and happy, the servers must be monitored, administered, and maintained according to Microsoft’s prescribed daily maintenance checklist. These processes are essential to keeping Exchange up and running, but they involve a great deal of time-consuming, repetitive manual tasks. And in a world where everyone has too much to do and too little time to do it, one of two things happens: Exchange maintenance slips a little bit each day, or you are perpetually short on time to complete all your other responsibilities.

The Solution: Automate and Streamline Daily Exchange Tasks with Mailscape

Mailscape™ automates and streamlines Exchange monitoring, administration, and maintenance—it is a complete Exchange management solution. Vital system information is presented in a web-based dashboard from which automated reports can be emailed out daily.

Information = The Power to Manage Exchange Proactively

Mailscape™’s sleek one-look dashboard enables you to monitor your environment’s vital components with a quick glance at a single screen. At the same time, Mailscape’s advanced reporting provides both the real-time data and historical trending you need to optimize system performance and to plan for the future.

Simple. Intuitive. Efficient.

ENow is first and foremost a messaging company. We understand Exchange at its deepest levels, and we’ve built over a decade of Exchange experience into Mailscape.

Mailscape combines all the critical elements necessary to keep Exchange happy and healthy into a single, unique solution—you do not need to cobble together a bundle of point products from multiple vendors. Mailscape is easy to deploy and intuitive to use. You will be up and running in minutes rather than days. And with Mailscape’s elegant interface, you may never need to open the user manual.

One Look Dashboard for Exchange Monitoring

Mailscape’s One Look Dashboard is an intuitive, visual approach to monitoring Exchange. The One Look Dashboard graphically presents real-time data on all the vital information that directly impacts Exchange uptime.

• Quickly access all vital components of your Exchange environment on a digital dashboard:
• Server disk space
• White space
• Messaging queues
• Services
• Backup state
• System resources
• Windows event alarm
• Customizable polling intervals
• Customizable thresholds
• Receive automatic Mailscape™ alerts when your defined thresholds are exceeded
• View critical event IDs with a single click

Your monitored servers are listed on the left, while the vital components being monitored are listed across the top. All indicators will be green (good), yellow (warning), or red (critical). You can obtain in-depth information on any indicator for any server simply by clicking on the indicator.

“Mailscape dramatically reduced my team’s overhead on administration of our Exchange environment. Thanks to Mailscape’s One Look Dashboard, we are able to see issues—and resolve them—before they affect our end users.” - Brian Scott, IT Manager, Twistbox Entertainment

Compass for Load Balancing; Report

Information Must be Relevant to be Useful

Reporting gives you a ‘bird’s eye view’ into your entire Exchange environment. Providing Exchange administrators and senior management with instant access to information relevant to their respective interests.

• For administrators, Mailscape’s reports facilitate proactive Exchange management for increased efficiency, optimal system performance, minimal downtime, and improved service to the end users.
• For senior management, Mailscape’s reports provide concrete data on which planning and budgetary decisions can be based. In addition, Mailscape provides insight into how Exchange resources are being consumed to assist in the enforcement of internal usage policies and the proper management of information.

“Mailscape’s robust reporting module provides me with detailed information on all the mail stores in our environment so I can proactively implement a series of long-overdue database maintenance tasks.; In addition, I am quickly and easily able to provide senior management with the ‘bird’s eye’ summary data they require for capacity planning and other such decisions.” - Minh Ly, Systems Administrator, LowerMyBills.com

Mailscape supports Exchange 2000, Exchange 2003, and Exchange 2007