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Sherpa Software Group LP

Sherpa Software is a global provider of corporate information management tools that are designed to help with the rigors of day-to-day business. Since our inception, Sherpa has effectively answered the needs of many Fortune 1000 companies. With products that address issues such as legal liability, security and storage, we have allowed our clients to be more efficient, less clerical, and as a result, more profitable.

Product Overview

Product Features

Product Architecture

Product Benefits

System Requirements

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Mail Attender® for Exchange Enterprise Edition
 

Product Overview

Mail Attender® for Exchange Enterprise is a content management tool for mailboxes, public folders and PST files located on desktops and servers. Unlike any other product available, it automatically manages the entire mail information store via one central web interface. Administrators now have the ability to manage and distribute common policies across an entire enterprise in a timely and cost-effective manner.

This product combines the functionality of all Exchange Attender Utilities (Mail Attender for Exchange v2.x, PST Attender and PST Attender for Desktops) and incorporates new features and functions that were not previously available. It can be used in any size Exchange environment since the costs are not prohibitive. Licensing is available for mailbox processing only, PST processing only or for both.

Mail Attender for Exchange Enterprise gives you comprehensive control over PST files and mailboxes. With this tool, administrators will have the ability to:

  • Implement corporate policies by constructing rules to govern activity
  • Centrally enforce document retention rules
  • Locate and retrieve inappropriate content/attachments
  • Reclaim storage space by deleting documents, compacting PST files and compressing/zipping attachments
  • Address compliance issues
  • Automate all aspects of email management
  • View extensive statistical information on the entire mail information store (available in both the licensed and evaluation versions)
  • Apply actions to the entire company or to a subset of mail users

Regain control of your email system while saving time, reducing costs and mitigating liabilities. Mail Attender for Exchange Enterprise streamlines the management process and gives administrators complete control over their entire mail environment.

Product Features

Corporate Email Policy Enforcement

  • Create rules to enforce policies within PST files (including those on users’ local hard drives), mailboxes and public folders
  • Manage mailboxes and PST files on a group, user or individual basis
  • Manage legal, HR and corporate retention needs
  • Query Active Directory for mailbox resources
  • Functionality is transparent to end-users with no disruption of email service

PST Administration

  • Locate all PST files (network and desktop)
  • Report on PST files and their location
  • Access and manage content within desktop and network PST files
  • Export information out of PST Files
  • Enforce corporate policies within PST file and mailboxes files concurrently

Content Administration

  • Manage mailbox and PST data based upon actions such as delete, move, export, copy, forward, replace, and change status
  • Customizable rule criteria includes: keywords, age, size, name, date, type, status, and wildcards
  • Powerful searching of message subject, body and attachments
  • Immediately locate and eliminate all known virus infected attachments
  • Search recovered items folders (Dumpsters)

Exchange Storage Management

  • Seamlessly examine the growth rate of desktops, servers and the enterprise
  • Size and age policy enforcement eliminates files overusing space
  • Zip large attachments
  • Eliminate non-business and expired data
  • Copy or archive individual public folder branches for easy recovery

Email Data & Usage Reporting

  • Extensive statistical reporting of mailboxes, PSTs, and public folders
  • Collect specific usage data to make informed decisions
  • Report on age, size, and content of messages (such as: attachments, users, folders or servers)
  • Measure space utilization and reclamation statistics
  • Email, share and post reports automatically
  • Alert administrators and users to utilization limits and problems
  • Warn users of flagged items of concern

Product Architecture

  • Client-server architecture with a web interface

  • Works with Exchange 5.5, 2000, 2003 and 2007

  • Installation NOT required on the location of the information store (except in the case of Desktops)

  • Works with Outlook 98 or higher

  • Smooth, efficient communication between the master service and the client processing engines

  • Data maintained in an ODBC compliant database

Product Benefits

  • Reduce Hardware Costs - With the enforcement of document and attachment deletion policies, Mail Attender® for Exchange Enterprise can reduce the size of every mail store and lessen the need for additional hard drives or mail servers. It can also reclaim space by: compressing attachments, compacting PST files and by exporting attachments/messages to an external PST file or shared network path.

  • Manage your Email System From One Central Location - Previously, administrators had to create duplicate rules in multiple locations to enforce policies in mailboxes and PST files. Mail Attender for Exchange Enterprise integrates every aspect of email management; allowing you to seamlessly apply a single rule to mailboxes, public folders and PST files on desktops and file servers.

  • Gain a Total Perspective of Your Email Environment - Mail Attender for Enterprise Exchange gives you access to unlimited and comprehensive statistics on the content of your email system in both the evaluation and the licensed versions. Receive reports that breakdown information such as total message/folder/attachment count, messages by size, count of messages by folder, etc.

  • Mitigate Legal Liability - Corporate emails are commonly being used as evidence in lawsuits. By regulating employee email usage and managing PST files you will reduce the risk of sexual harassment claims, workplace lawsuits and internal security breaches.

  • Reduce Time and Costs Associated with Search and Discovery - Whether HR is searching for non-business related documents or your company gets subpoenaed to produce documentation; finding and retrieving information can be very costly and time consuming. Mail Attender for Exchange Enterprise gives you the ability to search through mail documents and search for attachments (such as avi's, jpeg's and mp3 files). Additionally, the decentralized nature of PST files makes the process of identifying documents extremely time consuming and disruptive. Mail Attender for Exchange Enterprise gives you the ability to scan documents by sender address, keywords or phrases, attachment types and names to make it easier to locate content within mailboxes and PST files.

  • Comply with Regulatory Requirements - Many regulatory commissions are enforcing acts such as The Health Insurance Portability & Accountability Act (HIPAA), The Gramm-Leech-Bliley Act and The Sarbanes-Oxley Act to protect privacy by ensuring the security and confidentiality of information. With Mail Attender for Exchange Enterprise, you have the ability to locate and retrieve critical documents/attachments as well as move information to a secure location.

  • Automate Time Intensive Tasks - Mail Attender for Exchange Enterprise allows administrators to create flexible sets of rules that locate and manage mailbox & PST file content/attachments. These rules automatically enforce corporate policies and allow IT staff to focus on higher-level issues.

  • Tighten Security - Locate attachments that are unsafe to open (ex. "I love you" virus). Mail Attender for Exchange Enterprise can be used to enforce rules to audit what types of attachments reside within mailboxes/PST files, including those no longer in active use, and eliminate potential problems.

  • Minimize Downtime and Information Loss - PST files may account for as much as a third of all users related storage. This not only affects network performance, but it also increases the backup and recovery time. By providing threshold warnings, Mail Attender for Exchange Enterprise helps users help themselves by reducing the potential for data loss

System Requirements

  • Windows 2000, XP, 2003 and Vista

  • Microsoft’s Dot Net Framework 2.0 (installed automatically as needed)

  • MDAC 2.7
  • Internet Explorer 5.0 or higher
  • Outlook 98, 2000, XP, 2003, 2007 or Exchange Server
  • Approximately 50MB footprint on installation
  • Allocate additional space for the growth of the database
  • MSMQ (if synchronizing with other installations)