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Overview
Mail Attender for Exchange is a highly scalable content
management tool that automates the scheduling of common policies in
multiple information stores. Mail Attender streamlines the
management process to effectively address issues relating to policy
enforcement, Outlook PST management, corporate email compliance and
storage.
Mail Attender for Exchange management
capabilities include:
- Exchange Mailboxes
- PST Files (Network and Desktop Based)
- Public Folders
- Journal Mailbox
- Query Active Directory

Administrators have complete
control over their
organization's information
stores by
managing their email through
the numerous Mail Attender
rules that can be configured
on their system.

One of the many Mail
Attender statistical
displays of your information
stores, showing
the amount of messages at a
certain age, so you can make
informed decisions about
your environment.
Benefits
- Easy 15-minute installation
- Offers global email management capabilities
- Comprehensive PST file management to minimize PST file headaches
- Scales to small and large enterprises
- Easy to navigate, user-friendly console
- No installation required on the Exchange server
- No additional database or hardware necessary
Features
Corporate Email Policy Enforcement
- Enforce policies within PST files (including those on users' local hard drives), mailboxes and public folders
- Create rules for managing Outlook PST files and mailboxes on a group, user or individual basis
- Manage legal, regulatory and corporate email compliance needs.
- Query Active Directory for mailbox resources
- Functionality is transparent to end-users with no disruption of email service
PST Administration
- Locate all PST files (network and desktop)
- Report on PST files and their location
- Access and manage content within desktop and network PST files
- Export information out of PST Files
- Enforce corporate policies within PST file and mailboxes files concurrently
Content Administration
- Manage mailbox and PST data based upon actions such as delete, move, export, copy, forward, replace, and change status
- Customizable rule criteria includes: keywords, age, size, name, date, type, status, and wildcards
- Powerful searching of message subject, body and attachments
- Immediately locate and eliminate all known virus infected attachments
- Search recovered items folders (Dumpsters)
Exchange Storage Management
- Seamlessly examine the growth rate of desktops, servers and the enterprise
- Size and age policy enforcement eliminates files overusing space
- Zip large attachments
- Eliminate non-business and expired data
- Copy or archive individual public folder branches for easy recovery
Email Usage & Reporting
- Extensive statistical reporting of mailboxes, PSTs, and public folders
- Collect specific usage data to make informed decisions
- Report on age, size, and content of messages (such as: attachments, users, folders or servers)
- Measure space utilization and reclamation statistics
- Email, share and post reports automatically
- Alert administrators and users to utilization limits and problems
- Warn users of flagged items of concern
Technical Specifications/Architecture
Mail Attender was designed to be as non-invasive as possible and
can be installed on any network-enabled machine.
Architecture
- Works with Exchange 5.5, 2000, 2003 and 2007
- Installation not required on the location of the
information store (except when managing Outlook PST files on
desktops)
- Works with Outlook 98 or higher
- Smooth, efficient communication between the master
service and the client processing engines
- Data maintained in an ODBC compliant database
System Requirements
- Windows 2000, XP, 2003 and Vista
- Microsoft's Dot Net Framework 2.0 (installed automatically
as needed)
- MDAC 2.7
- Internet Explorer 5.0 or higher
- Outlook 98, 2000, XP, 2003, 2007 or Exchange Server
- Approx. 50MB footprint on installation
- Allocate additional space for the growth of the database
- MSMQ (if synchronizing with other installations)
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Sherpa Software
Sherpa Software designs and develops groupware utility
software targeted to provide Archiving, Email Management, Policy
Enforcement and Content Discovery functionality that is not inherent
within IBM Lotus Notes or Microsoft Exchange.
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