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C2C Systems Inc.

C2C is a leading provider of E-mail Lifecycle Management solutions for Exchange: e-mail archiving, capacity and data management; content management, security, compression and auto-zipping software.

Product Overview

Benefits

Features and Benefits

Technical Overview

System Requirements

View the product datasheet

View a product review by Enterprise Server Magazine

View the Active Folders FAQ

View an E-Policy Whitepaper

View a white paper  Reducing the Risk from E-mail within Microsoft Exchange / Outlook

           Content Manager for Microsoft Exchange          

 

  Active Folders

Product Overview

Active Folders Content Manager helps to enforce a centralized e-policy across mailboxes, local and networked PST files and public folders, for greater security and to minimize liability associated with inappropriate e-mail content.

Used by many organizations and government agencies for forensic electronic evidence discovery, Active Folders can quickly and efficiently search for emails by multiple attributes, cutting down on the need for manual resources.

It is also an effective means to discover and remove viruses that have passed into the Exchange Information Stores, without stopping the email service, and to recover redundant storage space through the identification of attachments.
 

Benefits

By scanning mailboxes, public folders or PST files by either their content or attributes, Content Manager will find all the matches, discover who is responsible and carry out actions on the results.

Content Manager will help with questions such as:

  • What would happen if a court asked you to find all e-mails related to a subject?
  • Where are users' PST files?
  • How do you find and destroy rogue e-mails?
  • What other actions can you take to reduce the problems of new viruses once they are inside the system?

Layered Defense

Content Manager adds another vital layer of defense to your company in the challenge to prevent e-mail borne viruses affecting your business.

If a virus arrives overnight and enters your system before you have set-up any content control at the Internet Access Point, then Content Manager can be set to clean the Information Store(s) in advance of a solution from your Anti-Virus supplier.

Supports you in the creation and implementation of an e-policy

Active Folders Content Manager enables you to scan for inappropriate material without stopping your Exchange server, therefore helping you to carry out the e-policy rules set up by your company effectively and with minimum disruption.

Robust, reliable system that has little impact on the Exchange server

  • Active Folders is installed on its own dedicated server, so you are able to locate information easily without huge impact on the Exchange Server.
  • Policies are quickly set up, but operate unattended over the entire Exchange system.
  • All policies are schedulable and results of all the searches are stored for later analysis.
  • Reduce Litigation Risk

With Active Folders Content Manager you can:

  • Control what is stored and make it easy to comply with the demands to manage content on the servers.
  • Reduce the risk of damaging headlines eg. accusing your company of failing to prevent sexual harassment or racial abuse.
  • Reduce user ability to hide e-mails.

 Features

Active Folders Content Manager can:

  • Search single or multiple Information Stores.
  • Discover and search local and central PSTs.
  • Search mailboxes, folders or sub-folders of mailboxes.
  • Search on folder type or name.
  • Search on content of message or item.
  • Search on property of message or item.
  • Search by any combination of these.
  • Search attached documents from Office 97 to XP for key words.
  • Search files that can be associated and opened by Office (eg word Perfect).
  • Search other (non-associated) files as text files.
  • Search zipped files.
  • Alert user or administrator by email of the results of a search match.
  • Copy, Move, Delete or Report on results of the search.
  • Identify who is sending or storing specific data.
  • Identify and remove unwanted emails from folders and mailboxes.
  • Search and delete attachments.
  Options for Search Criteria
Message Criteria Subject
Body text
Subject or Body
Type
From
To
Cc
Created
Delivered
Last Modified
Total size in K
Message is a link
BCC
Categories
Sent
Retrieved from Archive
Is flagged
Attachment Criteria Attachment file size
Attachment size in K
Attachment file date
Attachment last modified
Number of attachments
Folder Criteria Folder name
Folder type
Folder path
Mailbox Criteria Mailbox name
Mailbox size in MB
Mailbox size (% of warning limit)
Mailbox size (% of send limit)
Mailbox size (% of receive limit)
Total number of items
Appointment Criteria Appointment busy status (0 -3)
Duration in minutes
Start date
End date
Is recurring
Task Criteria Task completed
Date completed
Status
Start date
Due date
Other message criteria Conversation
Importance (0,1,2)
Priority (-1, 0, 1)
Sensitivity (0,1 ,2, 3)
Message Class
Message has been read

 

 

Technical Overview

Active Folders Content Manager is an application that searches and manages the Exchange information stores (public, private and personal stores) for content matching the search criteria set by the administrator. The message and attachments are searched by an NT / Win2k service that is installed on a dedicated server or installed on the Exchange server.

What to search for

Active Folders provides a simple and effective method of creating criteria (policies). These policies are schedulable, and the results of each policy run are saved, meaning Active Folders becomes a great comparative tool for the effectiveness of e-policy in your organization.

Setting up policies is achieved using an intuitive and flexible interface

All message criteria can be searched upon such as creation date, size of attachments and of course key words. The policies themselves are schedulable and can easily be set to search at times of low utilization.

Where to search

The entire public and private information stores on both Exchange 5.5 and Exchange 2000 can be searched if needed. Alternatively you will be able to search by selecting distribution lists, meaning you can search in more specific areas. By setting folder criteria in the search you will be able to further narrow it by for example, only searching the sent items.

Active Folders Content Manager allows you to search not only the message body but also attachments (Office documents), making this a flexible approach to reducing your liability and securing your Exchange system.

Active Folders gives the administrator the ability to search not only the server based information stores (public folders and mailboxes) but also the private stores (PST files) that are held on central file stores or users' local machines. PST files are one of the biggest headaches for administrators with their lack of central content management, ability to corrupt and their impacts on backups. Active Folders allows organizations to centrally manage PST files.

What actions to take

Many of the policy runs that are undertaken simply report back the items that meet the criteria. After the completion of each run the results are stored so they can be examined at a later date using a tool such as Microsoft Excel©.

Other searches may require actions on the matches other than listing them. All actions that Active Folders Content Manager can perform are:

  • List the items that match.
  • Copy the items that match to a public folder.
  • Move the item to a public folder.
  • Move the item to the deleted items folder (mailboxes only).
  • Delete the item. This is a hard delete as the item will not even exist in the dumpster at this point.
  • Delete matching attachments.
  • Send email alerts to user or administrator.

System Requirements

Active Folders Service runs on an Intel based Windows 2000 SP4 or later, Windows XP, Windows 2003 or later installation (Professional edition or Server edition). The server should be a minimum of a 1.4GHz machine with and 40Gb disk space. It should have at least 256Mb of memory more than the equivalent correctly configured system would have without Active Folders Service installed.

Active Folders Service can be installed on:

  • The same server that Exchange 5.5 or later is running on.
  • A separate server connected via LAN to of at least 10Mbps to the Exchange server. You should ensure that the servers have synchronized clocks – this is default behaviour for a Windows 2000 based domain, but must be configured manually for an NT based domain.

If you are using Exchange 5.5, it should be at least on Service Pack 3. If you are using Exchange 2000, it should be at least on Service Pack 1.

Active Folders Admin runs on an Intel based Windows 2000 SP4 or later, Windows XP, Windows 2003 or later installation running at least a 1.4GHz processor with at least 256MB minimum memory, that can communicate with the Active Folders Service and Exchange server.

In addition, both components need either Exchange Admin or Exchange System Manager to be installed on the same machine, in order to get the correct messaging environment. If you install Active Folders Service on a server that has Exchange System Manager 2003 installed without Exchange 2003 being installed, you will not be able to automatically e-mail the results of policy runs.

Neither component can be installed on Windows NT, although they can be installed on a Windows 2000 SP4 or later, Windows XP, Windows 2003 or later system and then used to connect to an Exchange 5.5 system that is installed on Windows NT.

Automatic or interactive installation

You will be asked during the installation whether you want to choose automatic or interactive installation:

  • Automatic installation is easier – it creates all users, groups and mailboxes required by Active Folders Content Manager. However, this means that the user running the installation needs all the required rights to be able to create these objects. This is ideal if you are running in an isolated test environment.

  • Interactive installation will ask you what users, groups and mailboxes you want it to create, or will let you specify the names of ones you have created earlier. This is ideal if you are running in a complex secure environment where no one user can create all these objects.

If you have a multi-domain environment and two way trusts are not in place between each of the domains, then you should consider an Interactive installation.

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