Active Folders

Active Folders – FAQ’s

Active Folders Content Manager FAQ's

What is AF Content Manager?
What sort of things can AF Content Manager monitor?
Is this the same as a SPAM filter?
Do I set-up Content Manager to monitor all folders and mailboxes?
Can I have multiple policy rules?
What can I do with messages found by a Content Manager search?
Can anyone search for anything?
Can i search both messages and any attachments?
Can i use Active Folders Content Manager with my Exchange Cluster server?

What next?

How do I get an evaluation version of Active Folders Content Manager?
What are the software components?
What do I have to do after downloading Active Folders Content Manager?
How is it licensed?
How do I know how many users there are on this Exchange Site?
Who can I speak to if I need more information?

It is a component to help you carry out the e-policy rules set-up by your company. Your company's code of conduct probably states that employees should not keep certain types of files or data on any company computer. This sort of data could bring your company's name into disrepute or worse cause litigation against your company. Until recently it has only been possible to scan file store for inappropriate material. AF Content Manager allows you to scan mailboxes and/or public folders for this material. We recently helped one company find where a few employees were hiding computer games in folders.

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What sort of things can AF Content Manager monitor?

Content Manager will allow you scan attachments by name, extension or size. Not only can you find out what is stored, but also who is storing it. AF Content Manager can also monitor public folder messages by subject/poster/date-posted or for mailbox messages by subject/from/to/cc/date-received/date sent.

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Is this the same as a SPAM filter?

No. Content Manager is targeted at helping you analyze what is being stored. You may be happy for people to store files, but only in specifically designated areas.

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Do I set-up Content Manager to search all folders and mailboxes?

Yes you can, but, it can also be configured to search selected folders and/or PST files and mailboxes.

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Can I have multiple policy rules?

Yes, you can set different rules for different folders and mailboxes. Each policy can be scheduled to run at a different time.

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What can I do with messages found by a Content Manager search?

Various actions can be set, such as deleting the message or moving it to a specified folder.

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Can anyone search for anything?

No, there is a security system to prevent unauthorized users searching other areas that need to be kept private.

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Can I search both messages and any attachments?

Active Folders has introduced the ability to search not only the message headers and body but also search most other documents that may be attached to the message.

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Can I use Active Folders Content Manager with my Exchange Cluster server?

It is always suggested that Active Folders Content Manager is installed on its own machine and this is just as true in a cluster environment. The application cannot be supported if installed on the cluster server.

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What next?

How do I get an evaluation version of Active Folders Content Manager?

Click here to download an evaluation version.

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What are the software components?

Active Folders Content Manager consists of a NT/Win2K service and an administration tool. C2C advise that these are installed a dedicated server.

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What do I have to do after downloading Active Folders Content Manager?

Either download the manual and read Chapter 3 about installation, which specifies information such as minimum hardware specifications, or download the setup program and run it on a test NT system, specifying to install all components, and then read Chapter 3 of the help file about what else to do after installation.

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How is it licensed?

Active Folders Content Manager is licensed on a site basis, for all the users within that site. Within the site you may run as many copies of the AF application as you like without extra charge.

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How do I know how many users there are on this Exchange Site?

Active Folders Content Manager will perform the count for you; it can be accessed on the Statistics page within the Admin program.

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Who can I speak to if I need more information?

Email sales@messagingsolutions.com and state which country you are in. We can either answer your e-mail directly or ask a local representative of C2C to call you.